“Counterpoint has been a huge step up for us when it comes to
viewing information at every level. While we still struggle with canned
reports, we have managed to utilize the export functions to access much useful
information as well as custom reporting that you created for us early on.
This eased the transition for us and ensured we could continue business as
usual during the transition.” – Planet Granite
“You may recall that we had three major requirements for our new system: a flexible and comprehensive reporting function for thorough analysis of business and product performance, an accurate and reliable inventory control and purchasing feature to assist in making smarter buying decisions, and a fully-integrated CRM, marketing, and customer loyalty application to help retain existing customers and drive new business.
We are extremely pleased that NCR Counterpoint has met all of these expectations, and its adoption truly represents the most significant step in continuing Pet People’s 30-year track record of success.” – Pet People ofLos Gatos
“NCR CounterPoint offers many features and benefits that will
allow for continued growth of our business. Tracking of our customers and
offering shopping rewards, to name a couple – allows us to provide incentive
for repeat business. Specific inventory analysis creates better turns and focus
on our best sellers.” – Carolina Swim Shop
“We recently set up a new database and company in Counterpoint for a retail store we opened this fall, which has helped us expand our business tremendously.” – Auggieland Outfitters
“Being in one of the city stores we do have a lot of theft,
[CounterPoint] is a good way to control that. I recently moved the watches once
I found that was a big target. Additionally, I am able to realize exactly what
was missing and file a report. It is really helpful for merchandising so you
can keep an eye on everything.” – Lou Lou Boutique
“I am pleased to say that now, a few months after installing NCR
CounterPoint, I am very happy with both of our decisions. We have been able to
tailor the system to meet our unique business model which involves fractional
quantities, special orders and many custom service offerings. Plus without
spending a dollar on customization we have a POS system that operates and feels
more customized than any I have used in the past. – U-Fab
“The multi-store functionality and ease of use have been the
strongest benefits for us with NCR CounterPoint.” – Mission Liquor
“The Counterpoint system has been very easy to use for myself and
the employees at the store. It is a system that you can adapt to any kind
of business and really helps keep you organized. My back office works
smoothly and the touch screen terminals make it very easy and quick to ring up
customers.” – Y-3 Boutique
“As the College Cafe recently went ‘live’ as students began to
arrive back on campus, I can tell you that we have received numerous
compliments on the improved customer experience in the Cafe. If our current
projections hold true, CounterPoint will help us serve nearly 25% more
customers during peak Cafe hours and significantly increase associated revenue.
The ability to host our own meal card program within CounterPoint means we will
save all costs associated with Valutec, our previous gift card (meal card)
vendor. These costs and processing fees totaled approximately $5,500 last
fiscal year.
“In the College Bookstore, CounterPoint has allowed the College to
maintain an accurate inventory, reduce carrying costs by 15% and forecast sales
with greater precision.” – Prescott College
