Showing posts with label Mobile Devices. Show all posts
Showing posts with label Mobile Devices. Show all posts

Friday, May 1, 2015

The Wired Family: Screen Time and Tech Etiquette Strategies

 

 

 

When I was a little kid, the only gadget was an Inspector and screen time wasn't really an issue because Pee-Wee's Playhouse was only on once a week. Now that we've got a slew of devices, we're figuring out our relationship to them as a family. Here are a few of our ever-evolving tactics and guiding principles:

Screen Time Negotiation: We're lucky in that the while the 8-year-old loves playing Hungry Shark, he doesn't ask for much screen time, so it's rarely an issue. Usually we address it in family terms, like "We're all exhausted from that hike, how about 15 minutes of screen time and then we'll go pick apples?", and all collapse happily together with our gadgets. The kid is often granted screen time when the adults need to work on something he can't help with, or when we've had intense painting-biking-building-cooking-canoeing-gardening days and he could use a little downtime. Movie-watching is family time and we all vote on what to watch, and a cozy Saturday morning episode of Phineas & Ferb while breakfast bakes is generally suggested by a certain 35-year-old. I'm most interested to hear how much screen time your kids get, what they're allowed to use it for, whether chores, etc. have to be completed first, and so on!

Screen Time Renegotiation: Sometimes at the end of X amount of minutes you're this close to evolving your shark, in which case it's totally appropriate to politely ask, "Can I have 2 more minutes?" or "Can I finish this level?" Once new terms are agreed upon, however, they must be adhered to.

No Devices At Meals: This one's easy. Sometimes, if it's just the adults, one of us might say, "How about a reading dinner?" and then we enjoy quality reading separately together time. Otherwise, it's quality family time, all the way. Exceptions apply for emergencies, like if someone needs to show everyone what a pangolin looks like.

Interrupt Respectfully: Just as if someone was reading a book, we do our best to interrupt each other's online reading gently: a nice, "Hey, daddy?..." and a pause for a response before launching into a complicated tale goes a long way. But also, real life always trumps digital life.

Eye Contact: In the words of the ever-wise Ron Swanson, "When you do get your phone back, you will not stare at it when talking with another human being. Look a man in the eye when you speak with him." Call me stubborn but once I've respectfully gotten someone's attention and gotten a response (see above), I (respectfully) refuse to continue speaking until they've pulled their eyes away from their device. Same applies if they look at their device after I've started speaking. I WILL WAIT. Exceptions apply, of course, for example if someone is scrolling through photos to find the one that they're talking about— and has explained that's what they're doing.

Ask Permission to Use Someone's Device: We've discussed this one a lot lately, especially in regards to the fact that it's not simply a "don't touch my stuff" issue. We've explained that it's important to respect each other's privacy, and that phones and computers are often full of private personal and professional texts/emails, surprise party plans, and present-purchases. Since the adults in the household use their devices for work, we've also explained how important it is that they're treated gently and that they're full of crucial information. It's my job to save my work frequently and bookmark hard-found tabs I have open, but if someone uses my laptop I need to know first so I can protect and save anything important.

Treat Each Other's Devices Gently: Things break—especially fragile, expensive things made of thin glass and delicate circuits. If someone broke my phone during normal use I would be sad but understanding, but if someone broke my phone, Calvin-style— "Well, I was tossing them at myself at the time, as I ran down the sidewalk"— I would be super upset. We do our best to handle each other's gadgets gently and conscientiously, away from puddles and melted chocolate.

Sit Up Straight!: This one isn't really a rule, but every once in a while I exclaim "Sit up straight!" at the 8-year-old (or to myself, silently) when he's slowly curled over his device. Early childhood scoliosis, 15 years of ballet lessons, and a grandma with crippling osteoporosis have made me hyper-aware of the importance of good posture, and the pain of bad posture.

Safe Search ON: Again, this isn't so much a rule as my own policy. I have Safe Search activated on my laptop and phone, and it just makes life easier. If the 8-year-old needs to research baby beavers, I want him to be able to do so without having to leap in front of the screen screaming, "NOOOOoooooooo".

How much screen time do your kids get each day, and what are they allowed to use it for? What aspects of tech-etiquette work well for your household, and which are a constant struggle?


To view the original article please visit: http://www.apartmenttherapy.com/the-wired-family-screen-time-and-tech-etiquette-strategies-217231

Wednesday, March 25, 2015

Not Just For Shoppers: How Mobile Helps Store Associates

             
Written by  Josh Marti, Point Inside
               
VP site only PointInside head shotHave you ever worked as a retail store associate? If so, how long did it take you to memorize the location of 45,000 products? On day one, you’re just learning where to clock-in but by the end of the week, you could probably identify the location of the different departments. Chances are, you haven’t memorized all of the products and locations — no matter how long you’ve worked in a store — and things move around a lot each month.
 
Consider that the average store has between 800 and 2,500 categories and tens of thousands of products. Add in the impact of resets, seasonal items and inventory fluctuations, and you’ve got product in constant motion.
 
As we speak, this motion is only increasing. This past holiday season, retailers hired on temporary workers in record numbers in response to high sales predictions. For the 2014 season, Walmart hired 60,000 temporary workers, Kohl’s hired 67,000, Macy’s hired 86,000, and the list goes on. As we settle into the New Year, CIT reports that retailers plan to continue to bring on new employees as sales climb steadily throughout 2015.
No doubt that high retail sales is great news for the economy, but also poses some serious challenges for retailers. How can retailers maintain their brand promise during busy shopping periods, especially when hiring on completely new associates? How can retailers quickly train thousands of workers who need to hit the ground running on day one?
 
The answer is the same tool that shoppers already use in stores every day: Mobile.
 
Arming associates with mobile devices starts new temporary workers on the right footing by supplying instant information in the palms of their hands. Mobile also helps current associates, providing important visibility into product inventory, product location, associate location, store metrics, search and more. If a shopper asks where an item is, store associates can use their phones to look up the exact location instead of offering their best guess. Accurate product location also helps associates return items correctly to store shelves — a common problem in-store.
 
Most importantly, mobile can answer shoppers’ two most frequently asked questions: “Do you have it?” and “Where can I find it?” Many shoppers prefer to use their phones to get these answers rather than find and ask a real person. By looking up a product’s location and inventory in the aisle, shoppers can service their own requests, including the all-famous question: “Where is the bathroom?”
For those shoppers who would like to speak to a real person, mobile phones can also help shoppers find associates in-store. Wandering the store looking for an associate is frustrating for shoppers, other store associates and store managers alike. Imagine store associates being able to pinpoint their colleagues on a phone to let them know a shopper needs help, or shoppers able to find the location of the nearest associate and send him or her a message via mobile. The possibilities are endless.
 
Mobile also makes the checkout process seamless. I have yet to meet a shopper who loves waiting in the checkout line. To combat this, retailers such as Nordstrom have associates waiting in-aisle with mobile phones and bright green shirts, ready to check out any guest wherever he or she is at — streamlining the shopping experience for customers and making the process more efficient for employees.
 
The final piece of the mobile puzzle is its ability to make store operations more efficient — especially important for new employees just learning the ropes. Completing routine workflow management, such as walking the floor to perform managerial duties, can be difficult if employees have to walk to the front of the store to address each problem. Employees waste time and productivity by continually pacing across thousands of square feet.
 
With mobile, store associates can instead identify exactly where a problem is and notify the appropriate personnel to address it. Mobile tools can also help store associates carry out a number of other routine operations, such as setting a planogram, setting new stock on store shelves or reordering products. Employees can easily reorder items by scanning them using their phones or finding them through mobile product search.
 
Implementing mobile tools for associates requires its own strategy — but that’s a completely separate topic in itself. What retailers need to know now is that by empowering store associates with mobile, they can change conversations with shoppers from answering location and inventory questions to conversations where they can provide expertise and recommendations.

Mobile answers shoppers’ most-asked day-to-day questions while giving store associates both the confidence and the time to represent the brand. Using mobile, associates have the tools to truly be the connection between store operations and the enterprise to the shopper — in turn increasing revenue and basket size for retailers and improving the overall shopping experience for customers.